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> Helpdesk >Policies > Service Center > Instructional Computing
Instructional Computing Support Policy
Support for (otherwise not supported) Software Required for Instruction
(Note: the list of supported software can be found at: http://wwwdata.forestry.oregonstate.edu/helpdesk/docs/)
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Notify computer support of your needs with eight weeks lead time
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8 to 4 weeks before needed -- computer support install and test
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4 weeks before needed -- computer support works with instructor to test more completely
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1 week before needed -- instructor again thoroughly tests that the software is working as needed for the course
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Disk Space for Class Files
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All student accounts (onid, graduate, and undergraduate) will have a mapping to drive T:\Teach\Classes
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Instructors will be given full rights to a subdirectory/folder in T:\Teach\Classes for their class files
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Instructors can also request that computer support set up a link for class Web pages under http://www.cof.orst.edu/cof/resinstr.php
Student Disk Space and Class Mailing Lists
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All ONID users have a personal network drive. It shows up on the lab computers as both the N: and Z: drive. The Y: drive is mapped to the ONID user's personal web space.
- Instructors can email their class using Blackboard.
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I.S. Network Engineering is now creating mail enabled groups that allow instructors to easily email their students. Details on how to use these class mailing groups is at http://oregonstate.edu/net/services/classgroups/.
Lab Machine Guidelines
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The labs are reserved through your departmental contact person.
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Remove any software installed locally on the individual machines.
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Remove desktop shortcuts, files, folders.
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Report any computer difficulties to the Helpdesk so they have time to resolve them before the next class session.